What information do I need to make a reservation with Shirley's Town Car Service

Please provide us with the passenger(s) name(s), as well as how many passengers there will be, the pickup and drop off locations, your contact information, flight informations (if any), and form of payment. If there are any special travel needs, a child seat or accommodations for animals.

 

How Can I make Reservation?

Online: www.ShirleyTCS.com  

Calling: 281-455-6652

Email: [email protected]

 

What Payments do you accept?

Corporate Accounts, Check, Cash Visa, MasterCard, Discover, and American Express

 

Will I be charged if my flight is late?

No, if your flight is delayed and the updated information is posted on the airline's website then you will not be charged. If your flight lands on time but is delayed on the runway, you will be granted 30 minutes waiting time on domestic flights and 45 minutes waiting time on international flights.

If your flight lands on time, but you are unable to meet the driver within the 30 minute domestic /45 minutes international, after that time has passed waiting charges will begin.

 

If I lost Item in car, how can I get it back?

Please check to make sure you have all of your personal belonging with you before you exit the vehicle. If you do discover that you have lost or forgotten an item , please call our office. if the chauffer finds the item, you can pick it up or we can drop it off at the location of your choice for a charge. We are NOT responsible for ANY lost or misplaced belongings. 

 

Do you permit smoking in cars?

No, the City of Houston prohibits smoking in all vehicles for hire.